Vodafone has introduced a new bench mark in the telecom space by introducing a one of a kind self help feature on Facebook named as Vodafone Webstore it features all the services required by customers on a day to day basis.
Now coming to the main point of why such an initiative. Well Vodafone wants to go beyond than just connecting with its customers and whats best other than Facebook?
As almost every netizen has a Facebook account it is easier to grab a pie of customers with this innovative service.Why log out of Facebook to recharge your Vodafone Prepaid Balance?
With this Webstore in Facebook customers don’t have to log out of their account neither do they have to run to the nearest store to get a top up done. The Webstore will help you topup your account, make bill payments and has a lot of VAS services like setting up of caller tunes, downloading full songs, cricket score, number portability, etc. Along with it comes the Vodafone M-Shop for buying deals through mobile.
It does make sense and managing your mobile activities thus makes a lot more easier. Hopefully other operators might just follow suit! Watch out.